AMANDA SOHO VOICE MAIL USER INFORMATION

Your mailbox number (user ID) is the same as your telephone extension number. Your initial password (security code) is the same as your mailbox number but it can be changed to any 2 through 6 digit number using option 3 on the main menu.

1 = Play messages.
    3 to Delete
    5 to Forward to another user (see below).
    7 to Pause
    * to Rewind or # to skip ahead in message.
    74 to Repeat message with date and time
    8 for playback volume up or 0 for playback volumedown.

2 = Record your greeting(s).  You can have up to three greetings (1-7) stored at one time. Just record greeting 1 initially. Press * to review the current greeting.

3 = Options.

1 Do Not Disturb
2 Call Screening (not used)
3 Security Code change
5 Busy Message recording
6 Name and Extension recording (e.g. "John Smith extension 201") - needed for company directory
7 Enter letters of your first and last name for company directory (411)
* To review option settings

4 = Send a message to another user (or you can press # when Amanda asks for your password if the other user has their voicemail box in Do Not disturb mode).

5 = Manage user mailing lists.

Forwarding and Deleting Messages

Without comments: 5 1 uid# 3 9 3 where uid is the mailbox number to transfer the message to (e.g. 266).

With comments (prefix): 5 1 uid# 2 (Make recording. 1 bypasses the prompt. End the recording with #.) 9 3 9 3.

The above procedures are required to both forward a message to another user and delete it from you mailbox!!

Remote Message Retrieval

When you here the main system greeting or instructions enter * uid # where uid is your mailbox number. Then enter your security code when it is requested.

 

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